We pride ourselves on welcoming everyone to the Apollo Theatre and we believe that everyone should have access to good theatre. If you have difficulty with access to the building we will do everything we can to help.
Patrons with mobility difficulties
The Apollo Theatre is completely accessible for patrons who are wheelchair users or otherwise have mobility problems. The side gate will be opened on request, giving flat access from the theatre forecourt to the double side doors into the auditorium, so for those who are walking, there are no steps to be negotiated. There is plenty of space between the front row and the stage, and four spaces in the front row are set aside for wheelchair users. There is a wheelchair-accessible loo backstage, once again with flat access. Please ask a member of staff if you would like to be directed to it.
Patrons with hearing problems
The Theatre is equipped with an induction loop system for hearing-aid users; please ensure that your hearing-aid is set to the ‘T’ position to make best use of it. The system is switched on 30 minutes before the performance starts to give you time to test your hearing-aid. If you encounter any problems during this time, please speak to a member of our front of house staff.
Because of the age and layout of the building, the loop system signal is better towards the end of rows. Those sitting in the middle of the auditorium may experience a weak signal. If this is the case, please speak to the Front of House manager who will be more than happy to re-seat you (providing that there are suitable seats available).